Winmy 9 Terms & Conditions — Full Rules of Malaysia's Online Casino Platform

Welcome to Winmy 9. By accessing, registering for, or using any service provided on the Winmy 9 platform, you agree to comply with and be bound by the Terms & Conditions set out in this document. This document constitutes a legally binding agreement between you as the user and Winmy 9 as the platform operator.

If you do not agree with any part of these terms, please stop using the Winmy 9 platform immediately. Continued use of the platform following any changes to the Terms & Conditions will be deemed as your acceptance of those changes.

Winmy 9 reserves the right to modify, replace, or remove any part of these Terms & Conditions at any time without prior notice. However, we will endeavour to notify members via their registered email or in-platform notification before any material changes take effect.

To register and use Winmy 9's services, you must meet all of the following eligibility criteria without exception:

• Be at least 18 years of age at the time of registration and throughout use of the platform.
• Be based in Malaysia or hold valid authorisation to access online casino platforms.
• Have the legal capacity to enter into and be bound by a legally enforceable agreement.
• Not appearing on any restriction or ban list previously issued by Winmy 9.
• Register only in your own name, not on behalf of another person or any corporate entity.
• Winmy 9 employees, their immediate family members, and direct contractors are not eligible to register a player account.

Each individual is permitted to hold only one (1) Winmy 9 account. Holding more than one account — whether under the same or a different name, a different email address, a different phone number, or a different device — constitutes a serious violation of these Terms & Conditions.

During registration, you are required to provide accurate, complete, and up-to-date information, including your full name, Malaysian phone number, valid email address, and date of birth. All information provided will be stored and processed in accordance with Privacy Policy Winmy 9.

• The name on your account must match the name on the payment method used for deposits and withdrawals.
• Account information must be updated promptly whenever any changes occur.
• You are solely responsible for all activity that takes place in your account.
• Winmy 9 reserves the right to close duplicate accounts without notice and to forfeit all associated balances and winnings.

All transactions on Winmy 9 are processed in Malaysian Ringgit (MYR). Winmy 9 supports the following local Malaysian payment methods for your convenience:

For withdrawals, the recipient name must match the registered Winmy 9 account name. Withdrawals to third-party accounts are not permitted under any circumstances. Winmy 9 reserves the right to request additional verification before processing withdrawals exceeding RM5,000.

Winmy 9 offers a wide range of online casino games, including slots, baccarat, roulette, Live Casino, and more. Each game has its own rules and betting limits, which are displayed within the game interface before you start playing.

All games on Winmy 9 use an RNG (Random Number Generator) system certified by independent auditing bodies to ensure complete fairness and randomness. For Live Casino games, outcomes are determined by human dealers operating in real studios under live camera supervision.

• Winmy 9 reserves the right to void any bet or round in the event of a significant technical disruption.
• Winnings resulting from system errors, technical disruptions, or bugs will be voided upon verification.
• Minimum and maximum bet limits for each table and game apply at all times.
• The use of bots, automated software, or any unauthorised methods of play is strictly prohibited and may result in immediate account closure.
• Collusion — where players cooperate to manipulate game outcomes — is a serious violation and will be reported to the relevant authorities.

Winmy 9 offers a variety of bonuses and promotions for both new and existing members, including a Welcome Bonus of up to RM500 on your first deposit. All bonuses are subject to the following terms:

• The Welcome Bonus is a 100% match on your first deposit, up to a maximum of RM500. A minimum deposit of RM20 is required to qualify.
• The standard wagering requirement is 10x the bonus amount before any withdrawal is permitted.
• The period to fulfil wagering requirements is 30 days from the date the bonus is credited.
• Each member is entitled to claim the Welcome Bonus once only and it cannot be reclaimed.
• Bonuses may not be withdrawn as cash until the wagering requirements have been fulfilled.
• Winmy 9 reserves the right to void any bonus suspected of being obtained through fraud, abuse, or breach of these terms.

Other promotions — such as weekly reload bonuses, cashback, and referral bonuses — each carry their own terms as stated on the relevant promotions page. Winmy 9 reserves the right to modify, suspend, or terminate any promotion at any time.

You are solely responsible for keeping your Winmy 9 password and login credentials confidential. We recommend using a strong password (a combination of uppercase letters, lowercase letters, numbers, and symbols) and never sharing your login details with anyone.

• Contact Winmy 9 support immediately if you suspect your account has been accessed without your authorisation.
• Log out of your account when using a shared or public device.
• Enable two-factor authentication (2FA) where available for added protection.
• Winmy 9 is not liable for any losses arising from your sharing of login credentials with another party.

Winmy 9 reserves the right to suspend, restrict, or close any account at any time where there is reasonable cause to do so. Grounds for account closure include, but are not limited to:

• Violation of any part of these Terms & Conditions.
• Fraud, identity theft, or the use of false information during registration.
• Attempting to hack, manipulate, or interfere with Winmy 9's systems or games.
• Using bots or automated software to play or place bets.
• Abuse of the bonus system, including holding duplicate accounts to claim bonuses more than once.
• In cases of account closure due to fraud or serious breach, Winmy 9 reserves the right to forfeit all balances, bonuses, and winnings in the account without compensation.

You may also close your own account by contacting the Winmy 9 support team. Any valid balance (not tied to unmet wagering requirements) will be returned to you via the same payment method used for your last deposit.

Winmy 9 provides its gaming platform on an "as-is" basis and makes no warranties or representations regarding the platform's usability, the accuracy of information, or the uninterrupted continuity of its services.

To the extent permitted by Malaysian law, Winmy 9 shall not be liable for:

• Any direct, indirect, incidental, or consequential loss arising from the use of or inability to use the platform.
• Service disruptions, delays, or technical errors that are beyond our control.
• Losses resulting from security breaches carried out by third parties.
• Your personal decisions regarding how you choose to play or the strategies you employ.

Winmy 9 takes our social responsibility very seriously. We believe casino gaming should be an enjoyable form of entertainment, not a source of stress or financial hardship. To that end, we provide a range of tools to help players manage their gaming habits.

• Daily, weekly, and monthly deposit limits that players can set themselves.
• Personalised loss limits to prevent losses from exceeding your set threshold.
• Temporary cooling-off period options ranging from 24 hours to 6 weeks.
• Long-term self-exclusion options ranging from 6 months to 5 years, where required.
• Access to problem gambling support resources for players who need professional assistance.

Any enquiries regarding these Terms & Conditions may be directed to the Winmy 9 support team via email at support@winmy9.click or via live chat on the platform, available 24 hours a day, 7 days a week.